SKILLORA

Effective Date: 31 Oct 2025

SKILLORA ("SKILLORA," "we," "us," or "our") operates an online learning platform that provides Courses and Live Classes (the "Services"). We are committed to protecting your privacy and handling your personal data in a transparent manner.

This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Services and your choices about the collection and use of your information.

1. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Data").

A. Information You Provide Directly to Us

Category of Data	Examples of Information Collected	Purpose of Collection
Account Data	Name, Email Address, Password, Profile Photo, User ID.	To create and maintain your User Account and allow access to the Services.
Financial Data	Payment card details (processed securely by third-party payment providers), billing address, transaction history.	To process payments for Courses and Live Classes.
Learning Data	Course enrollments, Live Class attendance, completion rates, quiz scores, assignment submissions, course progress.	To provide the core educational services, track your learning journey, and issue certificates.
Communication Data	Messages sent to support, participation in forums/chat rooms, feedback, instructor correspondence.	To provide customer support, facilitate learning, and improve our Services.

B. Information We Collect Automatically

Category of Data	Examples of Information Collected	Purpose of Collection
Technical Data	IP address, browser type, operating system, device identifiers, language settings.	To ensure the Services function correctly and for security/fraud prevention.
Usage Data	Pages viewed, features used, time spent on pages, search terms, referrer URLs, and interaction with Live Classes.	To analyze platform performance, personalize content, and improve user experience.
Tracking Data	Cookies, web beacons, and other tracking technologies.	For authentication, remembering preferences, and analytics (see Section 6).

2. How We Use Your Information

We use the collected information for the following purposes:

To Provide and Manage the Services: To deliver the Courses and Live Classes, process your registration, track your progress, and provide access to course materials.
For Payment Processing: To process your transactions and manage billing.
To Communicate With You: To send transactional emails (e.g., confirmations, password resets), notify you about Live Class schedules, platform updates, and respond to your inquiries.
For Platform Improvement: To analyze usage patterns, diagnose technical problems, test new features, and enhance the overall quality and security of the Services.
For Personalization: To recommend courses, personalize your learning dashboard, and show you relevant content based on your learning history.
For Marketing: To send you promotional materials about new courses, discounts, or services that may interest you. You can opt-out of marketing communications at any time.
For Legal and Security Purposes: To comply with legal obligations, enforce our Terms and Conditions, and protect the rights, property, and safety of SKILLORA, our users, instructors, and the public.

3. How We Share Your Information

We do not sell your Personal Data. We share your information only as described below:

With Instructors: We share necessary data (e.g., your name, course enrollment, progress, and comments) with the instructors of the courses you enroll in to allow them to teach, manage their classes, and provide support.
With Service Providers: We use trusted third-party service providers who perform functions on our behalf, such as payment processors ([e.g., Stripe, PayPal]), cloud hosting services ([e.g., AWS, Google Cloud]), and email/marketing service providers. They have access to your Personal Data only to perform these tasks and are obligated not to disclose or use it for any other purpose.
For Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request by a public authority (e.g., a court order or government agency request).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Data may be transferred as part of that transaction.

4. Data Security

We implement reasonable and appropriate administrative, technical, and physical security measures to protect your Personal Data from accidental loss, unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, firewalls, and secure access controls. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights and Choices

Depending on your location and applicable law (e.g., GDPR, CCPA), you may have the following rights regarding your Personal Data:

Access/Right to Know: The right to request a copy of the Personal Data we hold about you.
Correction/Rectification: The right to request that we correct any inaccurate or incomplete Personal Data.
Deletion/Right to be Forgotten: The right to request that we delete your Personal Data, subject to certain exceptions (e.g., required to complete a transaction, comply with law).
Object to Processing: The right to object to our processing of your Personal Data for certain purposes, such as direct marketing.
Withdraw Consent: Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided in Section 7. We will respond to your request in accordance with applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Services and hold certain information. Cookies are small data files stored on your device.

Essential Cookies: Necessary for the operation of the Service (e.g., for login and security).
Analytics/Performance Cookies: Help us understand how the Service is used and identify performance issues.
Marketing/Advertising Cookies: Used to deliver relevant advertisements to you on other platforms.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, disabling cookies may prevent you from taking full advantage of the Services.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page or through other communication channels, such as email. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@skillora.pk

Shopping Cart

We collect and use cookies to give you the best and most relevant website experience. Kindly accept the cookies. Privacy Policy

When you visit any of our websites, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and manage your preferences. Please note, that blocking some types of cookies may impact your experience of the site and the services we are able to offer

Strictly Necessary

These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms, or where they’re essential to providing you with a service you have requested. You cannot opt out of these cookies. You can set your browser to block or alert you about these cookies, but if you do, some parts of the site will not then work. These cookies do not store any personally identifiable information
Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site, which helps us optimize your experience. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not be able to use your data in this way.
Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Privacy Policy